Help Center
Welcome to our Help Centre. We've put together answers to the most common questions about how our site works, how to choose the right watch, and what to expect when shopping through Amazon.
We're Here to Help With
Get Nice Watches helps you discover and compare quality watches available in the UK. We've carefully curated collections across different styles and price points, saving you hours of research. When you're ready to buy, we connect you directly with trusted Amazon sellers who handle everything from checkout to delivery.
Shopping Questions
Are these genuine watches?
Yes, all watches featured on our site are authentic products. When you click through to purchase, you’ll be buying from verified Amazon sellers who stock genuine watches with full manufacturer warranty.
Why am I redirected to Amazon to complete my purchase?
Get Nice Watches is a watch recommendation and information site. We partner with Amazon to connect you with trusted sellers. This means you benefit from Amazon’s secure checkout, buyer protection, fast Prime delivery, and excellent customer service – without us needing to hold inventory or process payments.
Who handles my order once I purchase on Amazon?
Your purchase is completed entirely through Amazon. The Amazon merchant you buy from handles order processing, dispatch, and delivery. We don’t process orders or handle products directly.
Returns & Problems
What if the watch doesn't fit or I want to return it?
All returns must be processed through Amazon directly. Amazon offers a 30-day return window for unworn items in original packaging. Simply log into your Amazon account, go to ‘Your Orders’, and select the return option. Amazon will guide you through the process.
What if my watch arrives damaged or faulty?
Please contact Amazon customer service immediately through your Amazon account. As the seller fulfilled your order through Amazon, they’re responsible for resolving any product defects, damage during shipping, or quality issues. Amazon’s A-to-Z Guarantee protects your purchase.
Can you help me with a return or replacement?
We can’t process returns or replacements as we don’t handle the orders directly. You’ll need to contact Amazon customer service or the specific Amazon merchant who sold you the watch. They have access to your order details and can resolve any issues quickly.
What about the manufacturer's warranty?
For warranty claims, you’ll need to contact the Amazon merchant you purchased from, as they’ll have your proof of purchase. They may instruct you to get in touch with the manufacturer directly, however they should also provide further information to help get your claim underway.
Delivery Questions
How long does delivery take?
Delivery times depend on the Amazon merchant and your selected shipping option. Most UK orders arrive within 2-3 working days with standard delivery. Amazon Prime members typically get free next-day delivery.
How do I track my order?
Once you complete your purchase on Amazon, you’ll receive order confirmation and tracking information via email directly from Amazon. You can also track your order anytime by logging into your Amazon account.
What if my order doesn't arrive?
Contact Amazon customer service through your account. They’ll investigate with the courier and either locate your package or arrange a replacement/refund.
Product & Payment Questions
What size watch should I buy?
Check our watch sizing guide for help choosing the right size, or refer to the specific product dimensions listed on each watch’s Amazon page.
Is it safe to buy through your links?
Yes. When you click our links, you’re taken to Amazon’s secure website where all transactions are processed through Amazon’s encrypted checkout system. We never handle your payment information.
What payment methods can I use?
Amazon accepts all major credit/debit cards, PayPal, Amazon Pay, Klarna, and more. Payment is processed entirely through Amazon’s secure platform.
About Our Site
How does Get Nice Watches make money?
We earn a small commission when you purchase through our Amazon links, at no extra cost to you. This helps us maintain the site and continue providing helpful watch guides and reviews. Your price remains exactly the same whether you use our links or go directly to Amazon.
Do you stock watches or hold inventory?
No, we’re a recommendation and information site. We curate the best Fossil watches available and link to trusted Amazon sellers who handle all sales, inventory, and shipping.